SMS Communication Policy
1. Business Information
SMS communications are provided by:
NoNetCost
Email: [email protected]
Phone: +1 888-403-7989
Website: www.nonetcost.org
By submitting your phone number through our website or forms, you consent to receive SMS communications from NoNetCost as described below.
2. Types of SMS Messages You May Receive
If you opt in, you may receive SMS messages related to:
Consultation confirmations and reminders
Appointment scheduling updates
Document or information requests
Benefits-related service updates
Account notifications
Responses to inquiries you initiate
NoNetCost does not send unsolicited promotional spam messages.
3. Message Frequency
Message frequency varies based on your interaction with NoNetCost.
You may receive periodic messages related to appointments, services, or account updates.
4. Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
5. How to Opt Out
You may opt out of SMS communications at any time by replying:
STOP
After you reply STOP, you will no longer receive SMS messages from NoNetCost unless you opt in again.
For assistance, reply:
HELP
or contact:
Email: [email protected]
Phone: +1 888-403-7989
Website: www.nonetcost.org
6. Consent Is Voluntary
Providing SMS consent is voluntary and is not a condition of purchase or service.
SMS Privacy Policy
1. Information We Collect
We may collect the following information:
Name
Company name
Email address
Phone number
Job title
Business-related information provided via forms
Website usage data (IP address, browser type, device info)
We do not intentionally collect sensitive personal data such as Social Security numbers or medical records via our website.
2. How We Use Your Information
We use collected information to:
Respond to inquiries
Provide consultations and service updates
Deliver SMS communications (if consent is provided)
Improve website performance
Maintain security and compliance
3. SMS Opt-In Details
SMS consent is obtained when users:
Submit a website form containing SMS consent language, and
Affirmatively check an opt-in box (not pre-checked)
Phone numbers collected for SMS consent are used solely for communication related to NoNetCost services.
4. Cookies & Tracking Technologies
Our website may use:
Cookies
Analytics tools (e.g., Google Analytics)
Tracking technologies to improve user experience
Users may disable cookies in their browser settings.
5. Data Security
NoNetCost implements reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.
6. User Rights
Users may:
Request access to their personal information
Request correction of inaccurate information
Request deletion of their personal data
To exercise these rights, contact:
Website: www.nonetcost.org
7. Mobile Information Sharing Statement
NoNetCost does not sell, rent, or share mobile phone numbers with third parties for marketing purposes.
Mobile numbers are used solely for communications related to services provided by NoNetCost.
Terms of Service
1. SMS Use Cases
By opting into SMS communications, you agree to receive service-related messages from NoNetCost, including:
Consultation confirmations
Appointment reminders
Service updates
Document requests
Account notifications
2. Opt-Out Instructions
You may unsubscribe from SMS communications at any time by replying:
STOP
For assistance, reply:
HELP
or contact:
Email: [email protected]
Phone: +1 888-403-7989
3. Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan.
4. Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
5. Age Restriction
SMS services are intended for individuals 18 years of age or older.
Sample SMS Messages
1. Appointment Confirmation
NoNetCost: Your consultation is scheduled for March 18 at 2:00 PM EST. Reply STOP to opt out or HELP for assistance.
2. Appointment Reminder
NoNetCost Reminder: Your consultation is tomorrow at 2:00 PM EST. We look forward to speaking with you. Reply STOP to unsubscribe.
3. Document Request
NoNetCost: Please upload the requested payroll summary prior to your scheduled review. Contact us if you have questions. Reply STOP to opt out.
4. Service Update
NoNetCost: Your benefits review analysis is complete. A representative will contact you shortly. Reply STOP to unsubscribe.
5. Inquiry Response
NoNetCost: Thank you for your inquiry. A team member will reach out within 1 business day. Reply STOP to opt out.